How to Plan and Conduct an Effective Performance Improvement Conversation
Communication,
Leaders and managers often lament the “difficult conversations they have to have” with staff about performance – whether it be to address a specific behavioural problem or highlight an attitude that is less than ideal in the individual.
n almost all instances, this conversation seeks to bring about a change in the individual that has to come from them and to which they must commit.
Here’s a practical process for planning and conducting these conversations to achieve better outcomes:
Process for Conducting Performance Improvement Conversations (Behaviour or Attitude Related)
Extracted from LMA’s High Performance Management, (Diploma of Management).
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