How to Plan and Conduct an Effective Performance Improvement Conversation


Leaders and managers often lament the “difficult conversations they have to have” with staff about performance – whether it be to address a specific behavioural problem or highlight an attitude that is less than ideal in the individual.

n almost all instances, this conversation seeks to bring about a change in the individual that has to come from them and to which they must commit.

Here’s a practical process for planning and conducting these conversations to achieve better outcomes:

Process for Conducting Performance Improvement Conversations (Behaviour or Attitude Related)

Extracted from LMA’s High Performance Management, (Diploma of Management).

Enquire about booking
a course today.

As a client, we provide you measurable results and an identifiable return on your investment.